Frequently Asked Questions
What are credits and how do they work?
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DigitalPrank is per-tool pricing — there is no universal credits system. Each tool has its own checkout. Most tools are pay-per-download. Select tools (e.g., Text Message Generator) offer monthly or lifetime subscriptions on their own pages.
Can I change my plan anytime?
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Tool subscriptions (where offered) can be cancelled anytime from the tool's page or your account area. Per-download purchases are one-time.
What payment methods do you accept?
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We accept all major credit cards (Visa, MasterCard, American Express) and PayPal through our secure payment processor powered by WooCommerce and Stripe.
Is there a refund policy?
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Contact support within 7 days of purchase for a refund request. Refund eligibility depends on whether the generated file has been downloaded.