Support Center
Get help with your DigitalPrank account and tools
Create New Ticket
Submit a new support request and we'll get back to you within 24 hours.
Create TicketFrequently Asked Questions
How long does it take to get a response?
We typically respond to all support tickets within 24 hours during business days (Monday-Friday, 9AM-6PM EST).
I forgot my password. How do I reset it?
You can reset your password by visiting the password reset page. Enter your email address and we'll send you a reset link.
How do I cancel my subscription?
You can cancel your subscription from your account settings. If you need help, please create a support ticket with the subject "Cancel Subscription" and we'll assist you.
Can I get a refund?
We offer a 30-day money-back guarantee for all subscriptions. If you're not satisfied, create a support ticket and we'll process your refund.
How do I use my credits?
Credits are automatically deducted when you use our tools. Each tool shows the number of credits required before you use it. You can view your credit balance in your account dashboard.
Other Ways to Reach Us
Response Time
Within 24 hours (business days)
Business Hours
Mon-Fri, 9AM-6PM EST